Last updated September 20, 2026
FleetPilot is a K-12 transportation tool for adult drivers and parents/guardians. It is not directed at children under 13. Students do not create accounts or sign in. Parents only see their own children. Drivers see a stop manifest, not parent phone numbers.
Account details (name, email, phone, role, organization), device tokens for push notifications, precise location from a driver phone only while a run is active, and operational records (assignments, pickup/dropoff events, absences, in-app messages, complaints) needed to run the service. We do not collect contacts, photos, microphone audio, health data, or advertising identifiers.
We ask for precise location only after a driver starts a run. It is used for navigation and so dispatch and linked parents can see the bus. We request foreground (“while using the app”) location only — we do not request background location and do not track drivers between runs. Collection stops when the run ends. Parents do not share their GPS.
Student records (name, grade, school, assigned stop, ridership events) are supplied and controlled by the school or transportation provider. We process them as a service provider on the school’s behalf, consistent with FERPA school-official practice and applicable student-privacy law. We never use student data for advertising or profiling, and we do not sell it.
Data is used for routing, live tracking, alerts, and district operations. We do not sell personal information and we do not use it for advertising. Data is shared with the transportation organization, the schools it serves, and processors that help us operate the platform — cloud hosting, Google Maps Platform for maps and directions, and Apple Push Notification service plus Firebase Cloud Messaging for notifications — under contract.
Records may be kept as required by district policy and law. Traffic is encrypted in transit, passwords are stored hashed, and access is limited by role. You may turn off notifications in device settings. Delete your account in the app (Profile → Delete account) or read account deletion.
Depending on where you live you may have the right to access, correct, port, or delete personal data, and to appeal a decision. Email hello@gofleetpilot.com and we will respond within 30 days. Requests about a student’s record are handled by the school or transportation provider that controls it. If we make a material change to this policy we will update the date above and notify users where required.